Last updated: 13 August 2026

This privacy policy explains how FME uses personal information collected through this website and during enquiries about our facilities management, engineering and project services.

Who We Are

FME is based at Balby Carr Bank, Doncaster, DN4 8DE. You can contact us at info@fm-e.co.uk or on 01302 821064.

Information We Collect

We may collect your name, company, email address, telephone number, site or project details, correspondence and technical information generated when you use the website.

How We Use Your Information

We use personal information to respond to enquiries, prepare quotations, arrange site visits, deliver and administer services, maintain business records, improve our website and protect our legal rights. Our lawful bases are taking steps at your request before entering a contract, performing a contract, complying with legal obligations and our legitimate interests in operating and improving our business.

Form Submissions

Contact and quotation forms are emailed to our team and stored within the secure website database so enquiries can be managed and followed up. Do not include unnecessary sensitive information.

Sharing Information

We may share relevant information with trusted hosting, IT, professional and service-delivery providers where necessary. We do not sell personal information. Information may also be disclosed where required by law.

Retention

Enquiry records are normally retained for up to 24 months after the last meaningful contact unless they lead to a contract, legal duties require longer retention or a shorter period is appropriate. Contract and financial records may be retained for up to seven years.

Cookies And Analytics

This website may use essential cookies required for operation and, where enabled with your consent, analytics or other non-essential technologies. You can manage cookies through the website banner and your browser settings.

Your Rights

Depending on the circumstances, you may ask for access to, correction or deletion of your information, restriction of processing, data portability or object to processing. Where consent is used, you may withdraw it at any time. Contact info@fm-e.co.uk. You may also complain to the Information Commissioner’s Office at ico.org.uk.

Security And International Transfers

We use appropriate technical and organisational safeguards. If a provider processes information outside the UK, we require an appropriate legal safeguard.

Changes

We may update this policy when our services, systems or legal obligations change. The current version will always be published here.